Glossary

TERM / ABBREVIATION	DEFINITION
Added value	Operating income less cost of work subcontracted and other external expenses
AI	Artificial Intelligence
Audit Committee	The Audit Committee (AC) is a standing committee of the Supervisory Board (SB) that supports the SB in discharging its responsibilities and preparing for decisions, mainly with respect to internal risk management and control systems, financial information and communication with the internal audit and external auditor.
CIMS	Compliance Integrity Management System
CSR	Corporate Social Responsibility; the responsibility of a company towards society, the environment and the economy
CSRD	The Corporate Sustainability Reporting Directive (CSRD), is a piece of EU legislation that establishes environmental, social, and governance (ESG) reporting requirements for organisations.
Days Sales Outstanding (DSO)	(Debtors + WIP + Billed in advance) / (Rolling net turnover + Billed in advance) * 365 days. Debtors include trade and non-group debtors, excluding provision bad debt. WIP includes accrued and deferred revenues plus payments in advance, excluding provision project losses. Billed in advance is the amount invoiced in advance for subscriptions.
EBITA recurring	EBITA excluding non-operational items
EBITA margin	EBITA recurring / Operating income
ED&I	Equality, Diversity & Inclusion
Employees	People employed directly by Royal HaskoningDHV or one of our subsidiaries
EST	Enhancing Society Together, our purpose
Free cash flow	Cash flow from operating and investing activities
GHG	Greenhouse gasses
Global Leadership Group	The Global Leadership Group consists of the Executive Board, Executive Council, Corporate Directors, Business Line MT members, Directors Advisory Groups and Associate Directors Advisory Groups, Leading Professionals, Corporate Group MT members, direct reports of Executive Board, chairs of YoungRHDHV Boards, and chair of the Works Council in the Netherlands.
GRI	Global Reporting Initiative, international organisation that publishes standards for sustainability reporting
KPI	Key performance indicator
MOU	Memorandum of Understanding
Net turnover	Amounts invoiced to clients (excluding VAT), including change in work in progress
Net working capital	Current assets less current liabilities (excluding cash and cash equivalents less amounts owed to credit institutions)
NGO	Non-Governmental Organisation
Operating income	Net turnover, including other operating income, excluding non-operational items
Return on average shareholders' equity	Net result / Average shareholders' equity
SBTi	The Science Based Targets initiative (SBTi) is a collaborative effort involving the Carbon Disclosure Project (CDP), the United Nations Global Compact, the World Resources Institute (WRI), and the World Wide Fund for Nature (WWF) to set science-based climate targets and accelerate global efforts by companies to halve emissions before 2030 and achieve net-zero emissions before 2050
Workforce	Employees and other people working at Royal HaskoningDHV or one of our subsidiaries (such as but not limited to consultants, agency workers, interns)