GRI STANDARD

DISCLOSURE

Information source

Comments

Annual Report 2021

Corporate Social Responsibility Report 2021

Website

GRI 2: General Disclosures 2021





























































2-1 Organizational details

Introduction by our CEO

Introduction by our CEO

Company Profile

 

2-2 Entities included in the organization’s sustainability reporting

Our Company - Our Global Leading Markets and the Netherlands

Our Company - Our Stakeholders and how we Engage

Our Role in Society

  

2-3 Reporting period, frequency and contact point

Introduction by our CEO - Scope and approach

Introduction by our CEO - Scope of this report

  

2-4 Restatements of information

 

Our Performance - Employability - Second table Total hours spent on training and development

  

2-5 External assurance

Introduction by our CEO

Introduction - Scope of this report

  

2-6 Activities, value chain and other business relationships

Our Company

Our Company - Our Stakeholders and how we Engage

Our Role in Society - Our Value Chain

Company Profile

 

2-7 Employees

Key Figures - Employees

Report of the Executive Board - Our People

Our Performance - Employability

  

2-8 Workers who are not employees

Key Figures - Workforce

Our Performance - Employability

  

2-9 Governance structure and composition

Our Leadership

Our Role in Society - Our Strategy - Our Coporate CSR Structure

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures 

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures - Compliance Integrity Management

Leadership

 

2-10 Nomination and selection of the highest governance body

Report of the Supervisory Board - Profile and composition of the Supervisory Board

   

2-11 Chair of the highest governance body

Our Leadership

 

Leadership

 

2-12 Role of the highest governance body in overseeing the management of impacts

Report of the Supervisory Board

 

Leadership - Supervisory Board

 

2-13 Delegation of responsibility for managing impacts

Report of the Supervisory Board - Supervisory Board meetings

 

Leadership

 

2-14 Role of the highest governance body in sustainability reporting

 

Our Role in Society - Our Strategy - Our Coporate CSR structure

  

2-15 Conflicts of interest

Report of the Supervisory Board

Report of the Executive Board - Integrity

Our Role in Society - Our Strategy - Our Coporate CSR Structure

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures - Compliance Integrity Management

Leadership - Supervisory BoardIntegrity

 

2-16 Communication of critical concerns

Report of the Executive Board - Risk Management

Report of the Executive Board - Integrity

   

2-17 Collective knowledge of the highest governance body

Report of the Supervisory Board

Our Role in Society - Our Strategy - Our Corporate CSR Structure

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures - Compliance Integrity Management

  

2-18 Evaluation of the performance of the highest governance body

Report of the Supervisory Board

   

2-19 Remuneration policies

Report of the Supervisory Board - Remuneration report

   

2-20 Process to determine remuneration

Report of the Supervisory Board - Remuneration and appointment committee meetings

   

2-21 Annual total compensation ratio

Report of the Supervisory Board - Remuneration report

   

2-22 Statement on sustainable development strategy

Report of the Executive Board - Enhancing Society Together

Our Role in Society - Our Purpose

  

2-23 Policy commitments

Report of the executive board - Integrity

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

  

2-24 Embedding policy commitments

Report of the Executive Board - Enhancing Society Together

Our Role in Society - Our Strategy - Key Performance Indicators

  

2-25 Processes to remediate negative impacts

Report of the Executive Board - Enhancing Society Together

Our Role in Society - Our Strategy

  

2-26 Mechanisms for seeking advice and raising concerns

Report of the Executive Board - Integrity

Our strategy - CSR and Integrity Governance Structures

Integrity

 

2-27 Compliance with laws and regulations

Report of the Executive Board - Integrity

Our Strategy - CSR and Integrity Governance Structures

Integrity

 

2-28 Membership associations

Our Company - Our Stakeholders and how we Engage

   

2-29 Approach to stakeholder engagement

Our Company - Our Stakeholders and how we Engage

Stakeholder Dialogues

  

2-30 Collective bargaining agreements

Our company - Our Stakeholders and how we Engage

   

GRI 3: Material Topics 2021

3-1 Process to determine material topics

Report of the Executive Board - Enhancing Society Together

Our Role in Society - Our Strategy

  

3-2 List of material topics

Report of the Executive Board - Enhancing Society Together

Our role in society - Our Strategy

  

3-3 Management of material topics

Report of the Executive Board - Enhancing Society Together

Our Role in Society - Our Strategy

  

GRI 201: Economic Performance 2016

201-1 Direct economic value generated and distributed

Key Figures

   

201-2 Financial implications and other risks and opportunities due to climate change

Report of the Executive Board - Risk Management

   

201-3 Defined benefit plan obligations and other retirement plans

Notes to the Consolidated Financial Statements

   

201-4 Financial assistance received from government

Notes to the Consolidated Financial Statements - Government Grants

   

GRI 202: Market Presence 2016

202-1 Ratios of standard entry level wage by gender compared to local minimum wage

   

Not reported. Wages are locally defined and based on local references and standards.

202-2 Proportion of senior management hired from the local community

   

Not reported. Due to our local offices and local service delivery, most of our employees are from local communities (in the countries with established offices). This is also the policy for senior management, although Resident Director is considered to be an international position.

GRI 203: Indirect Economic Impacts 2016

203-1 Infrastructure investments and services supported

Report of the Executive Board - Enhancing Society Together - Adding value through our own operations

Our Performance - Quality and Sustainability in our Products and Services

 

Example projects also refer to indirect impacts. For example: New container terminal brings positive impact for the local society by creating new jobs, boosting the economy and meeting international safety standards.

203-2 Significant indirect economic impacts

Report of the Executive Board - Enhancing Society Together - Adding value through our own operations

Our Performance - Employability - How we are supporting communities

 

Example projects also refer to indirect impacts. For example: New container terminal brings positive impact for the local society by creating new jobs, boosting the economy and meeting international safety standards.

GRI 204: Procurement Practices 2016

204-1 Proportion of spending on local suppliers

   

Not reported

GRI 205: Anti-corruption 2016

205-1 Operations assessed for risks related to corruption

Report of the Executive Board - Risk Management

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

  

205-2 Communication and training about anti-corruption policies and procedures

Report of the Executive Board - Integrity

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

Our Performance - Integrity and Ethical Performance

  

205-3 Confirmed incidents of corruption and actions taken

Report of the Executive Board - Integrity

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

Our Performance - Integrity and Ethical Performance

  

GRI 206: Anti-competitive Behavior 2016

206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

Report of the Executive Board - Integrity

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures

  

GRI 207: Tax 2019

207-1 Approach to tax

Consolidated Financial Statements - Notes to the Consolidated Financial Statements

   

207-2 Tax governance, control, and risk management

Consolidated Financial Statements -Notes to the Consolidated Financial Statements

   

207-3 Stakeholder engagement and management of concerns related to tax

Company Financial Statements - Notes to the Company Financial Statements

   

207-4 Country-by-country reporting

   

Not reported

GRI 301: Materials 2016

301-1 Materials used by weight or volume

  

CO2 Prestatieladder

Scope 3 emissions are not reported as such, but the goals for scope 3 are described on our website.

301-2 Recycled input materials used

 

Our Peformance – Emission Reduction - Emission reduction in our offices - Achieving a zero waste office

  

301-3 Reclaimed products and their packaging materials

 

Our Peformance – Emission Reduction - Emission reduction in our offices - Sustainable IT equipment

  

GRI 302: Energy 2016

302-1 Energy consumption within the organization

Key Figures - CO2 Footprint per employee

  

Our CO2 footprint is the key indicator of the impact of our activities on the environment and on climate change.

302-2 Energy consumption outside of the organization

  

CO2 Prestatieladder Scope 3 doelstellingen

Scope 3 emissions are not reported as such, but the goals for scope 3 are described on our website.

302-3 Energy intensity

   

Not reported

302-4 Reduction of energy consumption

Key FiguresReport of the Executive Board - Enhancing Society Together - Material Topics

Our Performance - Emission Reduction - Emission reduction in our offices

 

Not reported as such. Our CO2 footprint is the key indicator of the impact of our activities on the environment and on climate change.

302-5 Reductions in energy requirements of products and services

Report of the Executive Board - Enhancing Society Together - Carbon Reduction through our own Operations

Our Performance - Emission Reduction - Emission reduction in our offices

  

GRI 303: Water and Effluents 2018

303-1 Interactions with water as a shared resource

 

Our Performance - Health & Safety - Waste removal is quicker and safer with input from AI and digital twins

Our Performance - Quality and Sustainability in our Products and Services - Biodiversity boost from zero carbon energy system

  

303-2 Management of water discharge-related impacts

 

Our Performance - Quality and Sustainability in our Products and Services - Biodiversity boost from zero carbon energy system

Our Performance - Quality and Sustainability in our Products and Services - Optimisation strategy avoids Day Zero without new resevoirs

  

303-3 Water withdrawal

   

Not reported

303-4 Water discharge

   

Not reported

303-5 Water consumption

   

Not reported

GRI 304: Biodiversity 2016

304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

 

Our Performance - Employability - Wellbeing Initiatives - Healty and sustainable working environment in the Netherlands

  

304-2 Significant impacts of activities, products and services on biodiversity

 

Our Performance - Quality and Sustainability in our Products and Services - Biodiversity boost from zero carbon energy system

Our Performance - Health & Safety - Protecting populations from mine water contamination

 

Not reported as such. We address biodiversity through our professional business services (expertise in ecology and nature development, including innovation, Nature Driven Design and ecosystem services)

304-3 Habitats protected or restored

 

Our Performance - Employability - Wellbeing initiatives - Healthy and sustainable working environment in the Netherlands

Our Performance - Health & Safety - Protecting populations from mine water contamination

 

Additional activities of our company (not reported): 1.) Membership of (Dutch) Delta Plan for Biodiversity Recovery, 2.) Additional facility activities (improving/restoring natural habitat with domestic species) at our office parks, e.g. Amersfoort and Cape Town, 3.) Biodiversity is one of the focus themes in our (new)  Stronger25 strategy. 

304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations

   

Not reported.

GRI 305: Emissions 2016

305-1 Direct (Scope 1) GHG emissions

Key figures - CO2 Footprint per employee

Report of the Executive Board - Enhancing Society Together - Carbon reduction through our own operations

Our Role in Society - Our strategy - Materiality assessment

Our Performance - Emission Reduction

CO2 Prestatieladder

 

305-2 Energy indirect (Scope 2) GHG emissions

Key figures - CO2 Footprint per employee

Report of the Executive Board - Enhancing Society Together - Carbon reduction through our own operations

Our Role in Society - Our Strategy - Materiality assessment

Our Performance - Emission Reduction

CO2 Prestatieladder

 

305-3 Other indirect (Scope 3) GHG emissions

Key Figures - Co2 footprint for business travel

 

CO2 Prestatieladder

We measure and report fuel, energy and business travel. Other scope 3 emissions are currently not reported, but will be reported in the near future.

305-4 GHG emissions intensity

Key figures - CO2 Footprint per employee

Report of the Executive Board - Enhancing Society Together - Carbon reduction through our own operations

Our Role in Society - Our Strategy - Materiality assessment

Our Performance - Emission Reduction

 

Not reported as such. GHG emissions are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5900.

305-5 Reduction of GHG emissions

Key Figures - CO2 Footprint per employee

Report of the Executive Board - Enhancing Society Together - Carbon reduction through our own operations

Our Role in Society - Our Strategy - Materiality assessment

Our Performance - Emission Reduction

CO2 Prestatieladder

Not reported as such. GHG emissions are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5900.

305-6 Emissions of ozone-depleting substances (ODS)

   

Not reported

305-7 Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions

   

Not reported

GRI 306: Waste 2020

306-1 Waste generation and significant waste-related impacts

 

Our Performance - Emission Reduction - Achieving a zero waste office

CO2 Prestatieladder

 

306-2 Management of significant waste-related impacts

 

Our Perfomance - Emission Reduction - Achieving a zero waste office

  

306-3 Waste generated

   

Not reported

306-4 Waste diverted from disposal

   

Not reported

306-5 Waste directed to disposal

   

Not reported

GRI 308: Supplier Environmental Assessment 2016

308-1 New suppliers that were screened using environmental criteria

Our Company - Our Stakeholders and how we Engage - Suppliers

Report of the Executive Board - Enhancing Society Together - Carbon reduction through our own operations

Our Performance - Employability - How we are Supporting Communities

Our Role in Society - Our Strategy - Principles, standard and certifications - UN Global Compact

Our Role in Society - Our Strategy - Principles, standard and certifications - Purchasing policy/supplier code of conduct

 

Not reported as such

308-2 Negative environmental impacts in the supply chain and actions taken

Report of the Executive Board - Enhancing Society Together - Carbon reduction through our own operations

Our Performance - Emission Reduction - Sustainable IT equipment

 

Not reported as such

GRI 401: Employment 2016

401-1 New employee hires and employee turnover

Report of the Executive Board - Our People - Workforce

Our Performance - Employability

 

Not reported as such

401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

   

Not reported

401-3 Parental leave

   

Not reported

GRI 402: Labor/Management Relations 2016

402-1 Minimum notice periods regarding operational changes

   

Not reported. This is addressed by our HR management policy and standards, according to Dutch law and international standards.

GRI 403: Occupational Health and Safety 2018

403-1 Occupational health and safety management system

Report of the Executive Board - Health & Safety

Our Performance - Health & Safety

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures - Integrated Management System

  

403-2 Hazard identification, risk assessment, and incident investigation

Report of the Executive Board - Risk Management

   

403-3 Occupational health services

Report of the Executive Board - Health & Safety

   

403-4 Worker participation, consultation, and communication on occupational health and safety

Report of the Executive Board - Health & Safety

Our Performance - Employability - Wellbeing Initiatives

  

403-5 Worker training on occupational health and safety

Report of the Executive Board - Health & Safety

Our Performance - Employability - Wellbeing Initiatives

  

403-6 Promotion of worker health

Report of the Executive Board - Health & Safety

Our Performance - Employability - Wellbeing Initiatives

  

403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships

Report of the Executive Board - Health & Safety

   

403-8 Workers covered by an occupational health and safety management system

Report of the Executive Board - Health & Safety

Our Performance - Health & Safety

Our Role in Society - Our Strategy - CSR and Integrity Governance Structures - Integrated Management System

  

403-9 Work-related injuries

Report of the Executive Board - Health & Safety

Our Role in Society - Our Strategy - Key Performance Indicators

  

403-10 Work-related ill health

Report of the Executive Board - Health & Safety

Our Role in Society - Our Strategy - Key Performance Indicators

  

GRI 404: Training and Education 2016

404-1 Average hours of training per year per employee

 

Our Performance - Employability - Learning and Inspiring

  

404-2 Programs for upgrading employee skills and transition assistance programs

 

Our Performance - Employability - Learning and Inspiring

  

404-3 Percentage of employees receiving regular performance and career development reviews

 

Our Performance - Employability - Learning and Inspiring

 

Not reported as such

GRI 405: Diversity and Equal Opportunity 2016

405-1 Diversity of governance bodies and employees

Report of the Executive Board - Our People

   

405-2 Ratio of basic salary and remuneration of women to men

Report of the Executive Board - Our People

   

GRI 406: Non-discrimination 2016

406-1 Incidents of discrimination and corrective actions taken

Report of the Executive Board - Integrity

Report of the Executive Board - Enhancing Society Together - Material topics

Our Role in Society - Our Strategy - Key Performance Indicators

  

GRI 407: Freedom of Association and Collective Bargaining 2016

407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

   

Not reported as such. No suppliers have been identified or reported as such. We embrace The Ten UNGC Principles on human rights, labour, environment and anti-corruption which are integrated in our Global Code of Business Principles.

GRI 408: Child Labor 2016

408-1 Operations and suppliers at significant risk for incidents of child labor

   

Not reported as such. No suppliers have been identified or reported as such. We embrace The Ten UNGC Principles on human rights, labour, environment and anti-corruption which are integrated in our Global Code of Business Principles.

GRI 409: Forced or Compulsory Labor 2016

409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor

   

Not reported as such. No suppliers have been identified or reported as such. We embrace The Ten UNGC Principles on human rights, labour, environment and anti-corruption which are integrated in our Global Code of Business Principles.

GRI 410: Security Practices 2016

410-1 Security personnel trained in human rights policies or procedures

Report of the Executive Board - Cyber Security

Our Performance - Security and Privacy

 

Not reported as such. Since we are a service company, no significant amount of security personnel is part of our workforce. Instead, focus is on information security

GRI 411: Rights of Indigenous Peoples 2016

411-1 Incidents of violations involving rights of indigenous peoples

Report of the Executive Board - Integrity

  

No incidents or violations have been reported in 2021

GRI 413: Local Communities 2016

413-1 Operations with local community engagement, impact assessments, and development programs

Report of the Executive Board - Enhancing society together - adding value to local communities

Our Performance - Employability - How we are Supporting Communities

Our Performance - Quality and sustainability in our products and services

  

413-2 Operations with significant actual and potential negative impacts on local communities

 

Our Performance - Employability - How we are Supporting Communities

Our Performance - Quality and sustainability in our Products and Services - Example projects

  

GRI 414: Supplier Social Assessment 2016

414-1 New suppliers that were screened using social criteria

Our Company - Our Stakeholders and how we Engage - Suppliers

Report of the Executive Board - Integrity

Our Performance - Employability - How we are Supporting Communities

Our Role in Society - Our Strategy - Principles, standard and certifications - UN Global Compact 

Our Role in Society - Our Strategy - Principles, standard and certifications - Purchasing policy/supplier code of conduct

  

414-2 Negative social impacts in the supply chain and actions taken

Report of the Executive Board - Enhancing Society Together - Adding value through our projects

Our Performance - Quality and Sustainability in our Products and Services

 

Not reported as such

GRI 415: Public Policy 2016

415-1 Political contributions

   

Not reported

GRI 416: Customer Health and Safety 2016

416-1 Assessment of the health and safety impacts of product and service categories

Report of the Executive Board - Health & SafetyReport of the Executive Board - Risk Management - Do work

Our Performance - Health and Safety

  

416-2 Incidents of non-compliance concerning the health and safety impacts of products and services

   

Not reported: no non-compliance incidents happened in 2021

GRI 417: Marketing and Labeling 2016

417-1 Requirements for product and service information and labeling

Report of the Executive Board - Cyber Security

Our Performance - Security and privacy

 

Not reported as such. Since we are a service company, no significant amount of labelled products is supplied, sold and/or transported. Information is protected with data privacy regulations.

417-2 Incidents of non-compliance concerning product and service information and labeling

   

Not reported as such. Since we are a service company, no significant amount of labelled products is supplied, sold and/or transported. Information is protected with data privacy regulations. No incidents of non-compliance have been reported in 2021.

417-3 Incidents of non-compliance concerning marketing communications

   

Not reported. We comply with data privacy regulations. No incidents of non-compliance have been reported in 2021.

GRI 418: Customer Privacy 2016

418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

 

Our Performance - Security and Privacy

 

Not reported. We comply with data privacy regulations. A few notifications have been made in 2021, but it was not needed to report them to the (Dutch) DPA (in Dutch "de Autoriteit Persoonsgegevens").