Learning and Development

Our activities in learning and development help our people acquire skills and expertise for the future. They support our leaders so they can successfully guide their teams towards the company goals. We also focus on career progression, so we retain talent and help everyone achieve their personal ambitions. 

Our learning academies continue to evolve. New training materials were added in 2024. We launched a Consultancy Academy to build learning around a range of consultancy skills at various levels of seniority to support our strategic ambitions to shift our service mix.  

We recognise the role our managers play in developing our people. Our Leading Stronger25 programme for higher management tiers continued in 2024 for associate directors. Our Future Leaders journey is a global learning programme lasting 14 months for emerging talents. We have a local programme supporting talent development in our Asia-Pacific region (APAC).   

We identified a need for more clarity and guidance on what is expected of employees pursuing specific career routes. A new career development tool indicates the skills and experience required for various career pathways. The first of these was completed in 2024 and relates to careers in consultancy. Graduates and people joining our organisation early in their career often experience similar uncertainty in deciding which route to take. Traineeships in various part of the organisation provide a range of experiences so our trainees can make informed choices about their career direction. In 2024 we appointed an early career specialist to support our graduate programmes globally, ensuring people feel challenged and supported to develop themselves in the initial stages of their careers.  

Two global learning weeks in 2024 reinforced our culture of learning. The theme of the first was Explore the (im)possible with a wide variety of sessions on topics including innovation and challenging your thinking. The second learning week was entitled AI Horizons - Embracing our digital future. More than 30 sessions were available on the exciting digital future ahead. The more we can automate or digitise our work to increase efficiency, the more time we gain to add value for our clients.