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    SUSTAINABLE MANAGEMENT

    The COVID-19 crisis has shown once again that the world in which we operate changes constantly and unpredictably. Like governments with whom we collaborate, much of our attention in 2020 shifted to the COVID-19 crisis.

    FINANCIAL PERFORMANCE 2020

    Given COVID-19, we are pleased with our financial performance. The operating margin increased to 4.8% (2019: 4.2%), while the financial results of 2020 show an organic revenue decline of -5.9% (2019: +1.3%).

    OUR PEOPLE

    We’ve been connecting people for nearly 140 years. Committed to our promise to enhance society together, our 6,000 colleagues focus on delivering added value for clients while addressing the challenges facing societies.

    HEALTH & SAFETY

    We are committed to the highest standards of health and safety across our operations for staff, visitors and partners. Our vision and policies are part of our Management System.

    CYBER SECURITY

    Following certification for ISO 27001 in December 2019, we are seeing real benefit from achieving this important milestone. Awareness in our company has risen significantly which is vital in remaining secure against advanced cyber threats.

    RISK MANAGEMENT

    Every year, management identifies the most important corporate risks for the company. Identification of these risks is done with an assessment where risks are scored on probability and impact (impact on EBITA for the coming three years).

    OUTLOOK

    The role we play in ensuring the continued functioning of vital areas of society – water, mobility, clean air, electricity and many more – remains as important as ever.

    Nederlandse samenvatting

    2020 was een uitzonderlijk jaar, met veel uitdagingen. Royal HaskoningDHV heeft toch een gunstig financieel resultaat kunnen behalen. Dankzij het doorzettingsvermogen en de veerkracht van onze mensen en de goede samenwerking met onze klanten.

    KEY FIGURES

    * Trend (to 2019)

    CONSOLIDATED FINANCIAL STATEMENTS

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