Value Chain

Our value-creation process provides an overview of how we create value for our clients, our employees and organisation, and for society.

Through a combination of expertise, strategic insights and customised solutions, we help our clients by offering consultancy, design & engineering, project management, software and technology solutions for the natural and built environment. Our purpose, Enhancing Society Together, our values, and our Stronger25 strategy, are at the heart of our value creation model. We continuously challenge ourselves and our clients for more sustainable solutions that will positively impact clients’ sustainability footprint and society.

We rely on our people to generate the best output for our clients. We continuously invest in developing and building the skills, capabilities and knowledge of our people through knowledge groups and sessions, training programmes, coaching and mentoring, and learning on the job. We develop new solutions and technologies in our projects, by collaboration with universities and research institutions and with our partners. For example, our award-winning Aurea wastewater technology for the removal of pharmaceutical residues and other micropollutants – developed in cooperation with Wageningen University.

We want to enhance society together with our employees, clients and stakeholders, through our work. We focus on creating value for our clients and on contributing to sustainable development through all aspects of our work. In consultancy projects, we support our clients to find optimal solutions for their business challenges in a holistic way by combining strategy and technical expertise. In project management projects, we support clients to run asset-related projects in the most cost-effective and sustainable way. In design & engineering projects, we support clients with how to build, expand, renovate or decommission their assets in an optimal way. With software solutions, we help clients optimise the operation of their assets or assess the potential impact of climate risk and how to mitigate it. With technology solutions, we help water and wastewater companies set up more efficient and sustainable treatment facilities. By embracing digital, we deliver data driven solutions for our clients that are sustainable and create added value.

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More information can be found in the Key Figures.