GRI STANDARD | DISCLOSURE | Information source | Comments | ||||||
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Annual Report 2021 | Corporate Social Responsibility Report 2021 | Website | |||||||
GRI 2: General Disclosures 2021 | 2-1 Organizational details | ||||||||
2-2 Entities included in the organization’s sustainability reporting | Our Company - Our Global Leading Markets and the Netherlands | ||||||||
2-3 Reporting period, frequency and contact point | |||||||||
2-4 Restatements of information | Our Performance - Employability - Second table Total hours spent on training and development | ||||||||
2-5 External assurance | |||||||||
2-6 Activities, value chain and other business relationships | |||||||||
2-7 Employees | |||||||||
2-8 Workers who are not employees | |||||||||
2-9 Governance structure and composition | Our Role in Society - Our Strategy - Our Coporate CSR Structure Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | ||||||||
2-10 Nomination and selection of the highest governance body | Report of the Supervisory Board - Profile and composition of the Supervisory Board | ||||||||
2-11 Chair of the highest governance body | |||||||||
2-12 Role of the highest governance body in overseeing the management of impacts | |||||||||
2-13 Delegation of responsibility for managing impacts | Report of the Supervisory Board - Supervisory Board meetings | ||||||||
2-14 Role of the highest governance body in sustainability reporting | Our Role in Society - Our Strategy - Our Coporate CSR structure | ||||||||
2-15 Conflicts of interest | Our Role in Society - Our Strategy - Our Coporate CSR Structure Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | ||||||||
2-16 Communication of critical concerns | |||||||||
2-17 Collective knowledge of the highest governance body | Our Role in Society - Our Strategy - Our Corporate CSR Structure Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | ||||||||
2-18 Evaluation of the performance of the highest governance body | |||||||||
2-19 Remuneration policies | |||||||||
2-20 Process to determine remuneration | Report of the Supervisory Board - Remuneration and appointment committee meetings | ||||||||
2-21 Annual total compensation ratio | |||||||||
2-22 Statement on sustainable development strategy | |||||||||
2-23 Policy commitments | Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | ||||||||
2-24 Embedding policy commitments | Our Role in Society - Our Strategy - Key Performance Indicators | ||||||||
2-25 Processes to remediate negative impacts | |||||||||
2-26 Mechanisms for seeking advice and raising concerns | |||||||||
2-27 Compliance with laws and regulations | |||||||||
2-28 Membership associations | |||||||||
2-29 Approach to stakeholder engagement | |||||||||
2-30 Collective bargaining agreements | |||||||||
GRI 3: Material Topics 2021 | 3-1 Process to determine material topics | ||||||||
3-2 List of material topics | |||||||||
3-3 Management of material topics | |||||||||
GRI 201: Economic Performance 2016 | 201-1 Direct economic value generated and distributed | ||||||||
201-2 Financial implications and other risks and opportunities due to climate change | |||||||||
201-3 Defined benefit plan obligations and other retirement plans | |||||||||
201-4 Financial assistance received from government | Notes to the Consolidated Financial Statements - Government Grants | ||||||||
GRI 202: Market Presence 2016 | 202-1 Ratios of standard entry level wage by gender compared to local minimum wage | Not reported. Wages are locally defined and based on local references and standards. | |||||||
202-2 Proportion of senior management hired from the local community | Not reported. Due to our local offices and local service delivery, most of our employees are from local communities (in the countries with established offices). This is also the policy for senior management, although Resident Director is considered to be an international position. | ||||||||
GRI 203: Indirect Economic Impacts 2016 | 203-1 Infrastructure investments and services supported | Report of the Executive Board - Enhancing Society Together - Adding value through our own operations | Our Performance - Quality and Sustainability in our Products and Services | Example projects also refer to indirect impacts. For example: New container terminal brings positive impact for the local society by creating new jobs, boosting the economy and meeting international safety standards. | |||||
203-2 Significant indirect economic impacts | Report of the Executive Board - Enhancing Society Together - Adding value through our own operations | Our Performance - Employability - How we are supporting communities | Example projects also refer to indirect impacts. For example: New container terminal brings positive impact for the local society by creating new jobs, boosting the economy and meeting international safety standards. | ||||||
GRI 204: Procurement Practices 2016 | 204-1 Proportion of spending on local suppliers | Not reported | |||||||
GRI 205: Anti-corruption 2016 | 205-1 Operations assessed for risks related to corruption | Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | |||||||
205-2 Communication and training about anti-corruption policies and procedures | Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | ||||||||
205-3 Confirmed incidents of corruption and actions taken | Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | ||||||||
GRI 206: Anti-competitive Behavior 2016 | 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | Our Role in Society - Our Strategy - CSR and Integrity Governance Structures | |||||||
GRI 207: Tax 2019 | 207-1 Approach to tax | Consolidated Financial Statements - Notes to the Consolidated Financial Statements | |||||||
207-2 Tax governance, control, and risk management | Consolidated Financial Statements -Notes to the Consolidated Financial Statements | ||||||||
207-3 Stakeholder engagement and management of concerns related to tax | Company Financial Statements - Notes to the Company Financial Statements | ||||||||
207-4 Country-by-country reporting | Not reported | ||||||||
GRI 301: Materials 2016 | 301-1 Materials used by weight or volume | Scope 3 emissions are not reported as such, but the goals for scope 3 are described on our website. | |||||||
301-2 Recycled input materials used | |||||||||
301-3 Reclaimed products and their packaging materials | Our Peformance – Emission Reduction - Emission reduction in our offices - Sustainable IT equipment | ||||||||
GRI 302: Energy 2016 | 302-1 Energy consumption within the organization | Our CO2 footprint is the key indicator of the impact of our activities on the environment and on climate change. | |||||||
302-2 Energy consumption outside of the organization | Scope 3 emissions are not reported as such, but the goals for scope 3 are described on our website. | ||||||||
302-3 Energy intensity | Not reported | ||||||||
302-4 Reduction of energy consumption | Key FiguresReport of the Executive Board - Enhancing Society Together - Material Topics | Our Performance - Emission Reduction - Emission reduction in our offices | Not reported as such. Our CO2 footprint is the key indicator of the impact of our activities on the environment and on climate change. | ||||||
302-5 Reductions in energy requirements of products and services | Our Performance - Emission Reduction - Emission reduction in our offices | ||||||||
GRI 303: Water and Effluents 2018 | 303-1 Interactions with water as a shared resource | ||||||||
303-2 Management of water discharge-related impacts | |||||||||
303-3 Water withdrawal | Not reported | ||||||||
303-4 Water discharge | Not reported | ||||||||
303-5 Water consumption | Not reported | ||||||||
GRI 304: Biodiversity 2016 | 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | ||||||||
304-2 Significant impacts of activities, products and services on biodiversity | Our Performance - Health & Safety - Protecting populations from mine water contamination | Not reported as such. We address biodiversity through our professional business services (expertise in ecology and nature development, including innovation, Nature Driven Design and ecosystem services) | |||||||
304-3 Habitats protected or restored | Our Performance - Health & Safety - Protecting populations from mine water contamination | Additional activities of our company (not reported): 1.) Membership of (Dutch) Delta Plan for Biodiversity Recovery, 2.) Additional facility activities (improving/restoring natural habitat with domestic species) at our office parks, e.g. Amersfoort and Cape Town, 3.) Biodiversity is one of the focus themes in our (new) Stronger25 strategy. | |||||||
304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations | Not reported. | ||||||||
GRI 305: Emissions 2016 | 305-1 Direct (Scope 1) GHG emissions | ||||||||
305-2 Energy indirect (Scope 2) GHG emissions | |||||||||
305-3 Other indirect (Scope 3) GHG emissions | We measure and report fuel, energy and business travel. Other scope 3 emissions are currently not reported, but will be reported in the near future. | ||||||||
305-4 GHG emissions intensity | Not reported as such. GHG emissions are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5900. | ||||||||
305-5 Reduction of GHG emissions | Not reported as such. GHG emissions are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5900. | ||||||||
305-6 Emissions of ozone-depleting substances (ODS) | Not reported | ||||||||
305-7 Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions | Not reported | ||||||||
GRI 306: Waste 2020 | 306-1 Waste generation and significant waste-related impacts | Our Performance - Emission Reduction - Achieving a zero waste office | |||||||
306-2 Management of significant waste-related impacts | Our Perfomance - Emission Reduction - Achieving a zero waste office | ||||||||
306-3 Waste generated | Not reported | ||||||||
306-4 Waste diverted from disposal | Not reported | ||||||||
306-5 Waste directed to disposal | Not reported | ||||||||
GRI 308: Supplier Environmental Assessment 2016 | 308-1 New suppliers that were screened using environmental criteria | Our Company - Our Stakeholders and how we Engage - Suppliers | Our Performance - Employability - How we are Supporting Communities Our Role in Society - Our Strategy - Principles, standard and certifications - UN Global Compact | Not reported as such | |||||
308-2 Negative environmental impacts in the supply chain and actions taken | Our Performance - Emission Reduction - Sustainable IT equipment | Not reported as such | |||||||
GRI 401: Employment 2016 | 401-1 New employee hires and employee turnover | Not reported as such | |||||||
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees | Not reported | ||||||||
401-3 Parental leave | Not reported | ||||||||
GRI 402: Labor/Management Relations 2016 | 402-1 Minimum notice periods regarding operational changes | Not reported. This is addressed by our HR management policy and standards, according to Dutch law and international standards. | |||||||
GRI 403: Occupational Health and Safety 2018 | 403-1 Occupational health and safety management system | ||||||||
403-2 Hazard identification, risk assessment, and incident investigation | |||||||||
403-3 Occupational health services | |||||||||
403-4 Worker participation, consultation, and communication on occupational health and safety | |||||||||
403-5 Worker training on occupational health and safety | |||||||||
403-6 Promotion of worker health | |||||||||
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | |||||||||
403-8 Workers covered by an occupational health and safety management system | |||||||||
403-9 Work-related injuries | Our Role in Society - Our Strategy - Key Performance Indicators | ||||||||
403-10 Work-related ill health | Our Role in Society - Our Strategy - Key Performance Indicators | ||||||||
GRI 404: Training and Education 2016 | 404-1 Average hours of training per year per employee | ||||||||
404-2 Programs for upgrading employee skills and transition assistance programs | |||||||||
404-3 Percentage of employees receiving regular performance and career development reviews | Not reported as such | ||||||||
GRI 405: Diversity and Equal Opportunity 2016 | 405-1 Diversity of governance bodies and employees | ||||||||
405-2 Ratio of basic salary and remuneration of women to men | |||||||||
GRI 406: Non-discrimination 2016 | 406-1 Incidents of discrimination and corrective actions taken | Report of the Executive Board - Integrity Report of the Executive Board - Enhancing Society Together - Material topics | Our Role in Society - Our Strategy - Key Performance Indicators | ||||||
GRI 407: Freedom of Association and Collective Bargaining 2016 | 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | Not reported as such. No suppliers have been identified or reported as such. We embrace The Ten UNGC Principles on human rights, labour, environment and anti-corruption which are integrated in our Global Code of Business Principles. | |||||||
GRI 408: Child Labor 2016 | 408-1 Operations and suppliers at significant risk for incidents of child labor | Not reported as such. No suppliers have been identified or reported as such. We embrace The Ten UNGC Principles on human rights, labour, environment and anti-corruption which are integrated in our Global Code of Business Principles. | |||||||
GRI 409: Forced or Compulsory Labor 2016 | 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor | Not reported as such. No suppliers have been identified or reported as such. We embrace The Ten UNGC Principles on human rights, labour, environment and anti-corruption which are integrated in our Global Code of Business Principles. | |||||||
GRI 410: Security Practices 2016 | 410-1 Security personnel trained in human rights policies or procedures | Not reported as such. Since we are a service company, no significant amount of security personnel is part of our workforce. Instead, focus is on information security | |||||||
GRI 411: Rights of Indigenous Peoples 2016 | 411-1 Incidents of violations involving rights of indigenous peoples | No incidents or violations have been reported in 2021 | |||||||
GRI 413: Local Communities 2016 | 413-1 Operations with local community engagement, impact assessments, and development programs | Report of the Executive Board - Enhancing society together - adding value to local communities | Our Performance - Employability - How we are Supporting Communities Our Performance - Quality and sustainability in our products and services | ||||||
413-2 Operations with significant actual and potential negative impacts on local communities | Our Performance - Employability - How we are Supporting Communities Our Performance - Quality and sustainability in our Products and Services - Example projects | ||||||||
GRI 414: Supplier Social Assessment 2016 | 414-1 New suppliers that were screened using social criteria | Our Company - Our Stakeholders and how we Engage - Suppliers | Our Performance - Employability - How we are Supporting Communities Our Role in Society - Our Strategy - Principles, standard and certifications - UN Global Compact | ||||||
414-2 Negative social impacts in the supply chain and actions taken | Report of the Executive Board - Enhancing Society Together - Adding value through our projects | Our Performance - Quality and Sustainability in our Products and Services | Not reported as such | ||||||
GRI 415: Public Policy 2016 | 415-1 Political contributions | Not reported | |||||||
GRI 416: Customer Health and Safety 2016 | 416-1 Assessment of the health and safety impacts of product and service categories | Report of the Executive Board - Health & SafetyReport of the Executive Board - Risk Management - Do work | |||||||
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services | Not reported: no non-compliance incidents happened in 2021 | ||||||||
GRI 417: Marketing and Labeling 2016 | 417-1 Requirements for product and service information and labeling | Not reported as such. Since we are a service company, no significant amount of labelled products is supplied, sold and/or transported. Information is protected with data privacy regulations. | |||||||
417-2 Incidents of non-compliance concerning product and service information and labeling | Not reported as such. Since we are a service company, no significant amount of labelled products is supplied, sold and/or transported. Information is protected with data privacy regulations. No incidents of non-compliance have been reported in 2021. | ||||||||
417-3 Incidents of non-compliance concerning marketing communications | Not reported. We comply with data privacy regulations. No incidents of non-compliance have been reported in 2021. | ||||||||
GRI 418: Customer Privacy 2016 | 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data | Not reported. We comply with data privacy regulations. A few notifications have been made in 2021, but it was not needed to report them to the (Dutch) DPA (in Dutch "de Autoriteit Persoonsgegevens"). |