This update aims to give a representative impression of our Responsible & Sustainable Business (RSB) activities and performance in 2019. The RSB update is complementary to our Annual Report 2019, as it provides more transparency and detail on our RSB activities and performance in 2019 and the positive impact achieved through our projects, innovations and operations. It is not part of the external assurance. The scope includes activities of Royal HaskoningDHV and majority-owned legal entities but does not include joint ventures and subcontractors. This is in line with the scope of the Financial Statement. The selected Key Performance Indicators (KPIs) for employees relate to our own employees and exclude freelance employees or those hired through temporary recruitment agencies. We report environmental KPIs on our permanent office locations. Any deviations are made explicit in this update.