Outlook and actions for 2021 and beyond

It is our collective intention to continuously develop and improve how we embed our mission Enhancing Society Together in our strategy, ambitions and actions. Our approach is based on Plan-Do-Check-Act. During 2020, we planned for the Executive Board to review our measurement framework, to develop a more integrated approach to driving social, economic and environmental impact. This plan was put on hold due to changed priorities. However, developments were made in other areas. We improved the measurement of our 4 Questions KPI. In addition, our mobility policy is being reviewed and a new materiality assessment will be conducted in 2021.