Internal awareness campaigns

To improve user awareness and help employees recognise potentially fraudulent communications, we have included an extra security warning in emails from domains that are unknown to Royal HaskoningDHV or from public domains. These emails are recognised as having a higher security risk. As a result, the number of security incidents reported to our Service Desk has decreased. We have increased our security monitoring with 24x7 managed security services and implemented a tool that uses behavioural analytics and machine learning to uncover questionable activities and detect abnormal behaviour from users and devices in our network.